Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store at no additional cost!

back to top

Questions: email/phone

We would be happy to assist you if you have questions! Please feel free to call us at 1-800-828-6409 or email us at

back to top

Shipping Policies

For more details on shipping rates, please visit our Shipping Details page.

back to top


Textbook Return Policy:

You have the first FOUR class days of each semester or block to return current semester textbooks. You must have your cash register receipt. If you have written or highlighted in your book or it is not in absolutely new resalable condition, twenty five percent will be deducted from the new price. Shrink wrapped textbooks and bundled textbooks are not returnable once opened. Internet codes, transmitters and all other access code and sealed materials are not returnable if accessed or opened. Custom text, lab packets and manuals are not exchangeable or returnable.

Daily Book Buyback, No Hassle Online Buyback, End of Each Semester Buyback are offered throughout the year for your convenience. Look under the Buyback page for more information about it.

General Merchandise Return Policy:

You must have your original cash register receipt. The return must be made within thirty days from the date of purchase. Merchandise must be in new condition and in original packaging. The department supervisor reserves the right to determine salability. Items that are not returnable are: clearance merchandise, study aids and special orders. Custom text, lab packets and manuals are nonreturnable.

back to top

Contact Support

Contact us anytime with questions or concerns via email at: You can also contact our customer service department at: 1-800-828-6409

Support Contact Form * required fields

Our support staff will respond within 24 hours.

Enter this verification code before submitting your question or comment

Enter the verification code as it is shown in the image above.

back to top